Check the battery for any visible damage. If anything looks wrong, contact Fluro support before use.

Insert the battery (cables side first) into the slot firmly until you hear it click.

Check that the lights on all batteries are flashing. (Flashing lights mean the battery is charging.) Once the light is full, charging is complete.

If the lights don’t flash:
1. Check the battery is fully pushed in.
2. Check the power is on at the wall.
3. Try turning the station off and on again.
4. If it still doesn’t flash, contact Fluro support below.

For any other enquiries, simply complete the form on our Contact page, or follow the below prompt.

Please take a clear photo of the charging station.

Then copy the SMS template below, fill in the details, and text it to 0421 202 294.

Once received, we’ll send out a support team member within 48 hours.

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Topic: Battery not working
• Venue:
• Attach a clear photo of the charging station.

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